Return on Investment (ROI) Analysis
- Current cost analysis of existing PBX
- Cost savings from network convergence
- Business needs discovery
Network Convergence Design
- Voice and data integration over a single network
- Lower cabling costs for new installations
- Security and Quality of Service design
Scalable IP Telephony Solutions
- Small-office Solutions
- Small, feature-rich IP Telephony products
- Fully integrated “Office-in-a-Box” solutions
- Web Management of Phone and voicemail systems
- Medium/Enterprise Solutions
- Full-featured
- Redundant
- Scalable
- Centralized and distributed designs
- Customize Auto Attendants
- Growth
- Stand-alone branch phone systems can be migrated to a centrally-managed system
- Scales up to 30,000 devices on one cluster
- Integration
- Connectivity with most current traditional PBX’s
- Interoperability with many traditional voicemail and unified messaging systems
- E-911 requirements support
- Integration with Fax Servers
- Dial-plan Design
- Multi-site call-routing solutions
- Toll-bypass and tail-end hop-off
- Time-of-day-based call routing
- Forced Authorization and Client-matter Codes
Unified Messaging
- Voicemail integrated with MS Exchange or Lotus Domino e-mail systems
- Access to voicemail, e-mail and fax through phone or e-mail client interfaces
- Text-to-speech for e-mail over the phone
- Call-handling and ACD capabilities
- Integration with legacy PBX systems
Conferencing Solutions
- Voice and video conferencing bridge design
Application Integration
- IP Phone-based applications
- Text and audio paging
- External paging system
End-user Training and Support
- Customized end-user training classes
- Day-1 support of new users after cut-over
- Technical training for customer IT staff
- Course recommendations from Cisco-authorized Training Partners
Management and Operations
Management and Operations are offered as part of Continental Resources Professional Services Managed Services Solutions
Proven Enabling Methodology™
To provide the most secure and useful solutions, Continental Resources follows a Proven Enabling Methodology, a structured approach to plan, design, implement and optimize unique solutions.
- Business Discovery
- Assess Current State
- Gap Analysis
- Solution Design
- Plan &Test
- Implement
- Support/Transition
- Monitor
